Design your success
I help businesses achieve product excellence by integrating UX design and user research strategies so that they can deliver exceptional digital experiences and drive customer satisfaction.
Go from unsure about your product’s direction to confident in creating successful, user-focused solutions.
👋 I’m Bianca.
Your UX Design and User Research expert. My mission? To help businesses like yours turn their product into an absolute winner. I do that by blending design strategies and user-centric principles with actionable insights.
Why? Because nothing beats a user experience that leaves your customers satisfied and boosts your business success.
If you've ever found yourself stuck when optimizing your digital experiences or felt lost about where your design should head next, you're in the right place.
With over a decade of experience under my belt and a track record that speaks for itself, I've teamed up with countless clients to take their digital products to the next level and boost their internal design capabilities.
And this is where you come in. I offer a wide range of services, including:
UX & service design consultation,
user research,
design sprint facilitation,
and a whole lot more.
With these offerings at your disposal, you can say goodbye to the stress of ineffective design processes and hello to user experiences that make a real impact on your business growth.
But it doesn't stop there. As a design and research leader, I have specialties in :
enhancing internal staffing structures,
fostering cultures of continuous learning and development, and
setting up robust career frameworks to amplify the impact of design within organizations.
So, are you ready to tackle your design challenges and start delivering top-notch digital experiences? Get in touch to schedule a consultation and kickstart your journey towards design excellence!
What I Can Do For You
Startup UX Design
Elevate your product and business success with our expert UX design services. I’m committed to delivering exceptional user experiences that transform how customers interact with your products. By staying adaptive to user needs and the latest tech advancements, I’ll ensure your startup stands out in a competitive market.
Our UX design service is perfect for startups ready to take their first product from concept to reality, aiming to build a user-centric culture and drive growth through innovative design. Let me help you craft engaging user experiences that not only meet but exceed customer expectations and contribute to your sustainable success.
Designer Experience
Ever wondered about designer proficiency and its impact on our product landscape, the design community, and our collective culture? My mission is to champion Craft Excellence, enhancing both quality and productivity while embracing the fluidity of uncertainty and change.
This service is ideal for organizations looking to optimize their design team dynamics, nurture a culture of ongoing learning and development, and build strong career pathways for designers. I offer tailored design operations and coaching to enhance your team's skills and drive innovation. Join me in elevating your design practices and achieving remarkable success.
Startup User Research
Empower your startup's journey with targeted user research that connects you more deeply with your customers. This service is all about boosting your startup's potential by enhancing your understanding of the market and strengthening user empathy. As you navigate the challenges of early-stage ventures, I provide the insights you need to achieve product-market fit, refine your value propositions, and build enduring relationships with your audience.
Designed specifically for growth-oriented startups, my user research services offer essential insights that help you make informed decisions and strategically position your products. Let me help you turn uncertainties into opportunities and drive your startup forward with confidence.
Usability Testing
Boost your product's effectiveness and user satisfaction with my comprehensive usability testing services. I’m dedicated to enhancing your user experience by providing detailed insights and practical solutions that put your users first. Through expert usability testing, I identify and resolve pain points, validate design choices, and drive ongoing improvements.
This service is ideal for organizations aiming to stay ahead in the digital world by continuously refining their products. Let me help you navigate the complexities of the user experience, ensuring your solutions meet the evolving needs of your customers with clarity and precision.
Design Sprint Facilitation
Unlock your team's creative potential with design sprint workshops. Designed to spark innovation and fast-track project development, this service is perfect for teams seeking effective and immediate solutions. By embracing design thinking, I help you navigate the intricacies of problem-solving in today’s fast-paced environment.
Hands-on design sprints guide you through a collaborative process of ideation, prototyping, and validation. Gain clarity and confidence as you transform ideas into actionable strategies with the help of expert facilitation. Join me to accelerate your success and achieve impactful outcomes with precision.
Service Design
Optimize your service delivery and strengthen team cohesion with our expert Service Design offerings. I specialize in creating clear, actionable blueprints that guide your service development from concept to execution. From customer journey maps to service blueprints and touchpoint analysis, my documentation ensures that every team member understands and contributes effectively, fostering unity and clarity throughout the service development lifecycle.
Ideal for organizations committed to delivering exceptional customer experiences, this service integrates smoothly with collaboration tools like Figma and FigJam, boosting your team's ability to work together and refine services efficiently. I’ll help you enhance customer engagement and maintain strategic alignment as you transform your service concepts into reality.
Don’t just take my word for it…
Let’s work together.
If you're eager to tackle your UX design or research hurdles, don't hesitate to reach out. Let's kickstart a conversation and explore how I can assist you in reaching your objectives.
Within 48 hours of submitting your form, you’ll receive an email with a full intake form to complete and a link to book an initial discovery call. This will ensure we make the most of our time together.
Questions? Feel free to email me anytime at consulting@maebean.com.